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Information Systems Outsourcing

Enduring Themes, New Perspectives and Global Challenges

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Editors:
  1. Rudy Hirschheim
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  2. Armin Heinzl
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  3. Jens Dibbern
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  • Excellent collection of high-quality articles on information systems outsourcing
  • Examples of successful outsourcing in organizations through empirical surveys and case studies
  • New: Insights into hot topics such as information technology offshoring, business process outsourcing, applications service providing, web services

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Table of contents (25 chapters)

  1. Front Matter

    Pages I-X
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  3. Determinants of the IS Outsourcing Decision

    1. Front Matter

      Pages 25-25
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    2. Costs, Transaction-Specific Investments and Vendor Dominance of the Marketplace: The Economics of IS Outsourcing

      • Soon Ang, Detmar Straub
      Pages 27-55

    3. Selective Outsourcing of Information Systems in Small and Medium Sized Enterprises

      • Jens Dibbern, Armin Heinzl
      Pages 57-81

    4. Antecedents of Information Systems Backsourcing

      • Natalia Falaleeva Veltri, Carol Saunders
      Pages 83-102

    5. IT Sourcing a Dynamic Phenomena: Forming an Institutional Theory Perspective

      • Bandula Jayatilaka
      Pages 103-134

  4. Outsourcing Relationship Issues

    1. Front Matter

      Pages 135-135
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    2. Legal and Tax Considerations in Outsourcing

      • Mihir A. Parikh, Gowree Gokhale
      Pages 137-160

    3. Measuring and Managing IT Outsourcing Risk: Lessons Learned

      • Benoit A. Aubert, Michel Patry, Suzanne Rivard
      Pages 161-185

    4. Governance of Remotely Outsourced Software Development: A Comparison of Client and Vendor Perspectives

      • Rajiv Sabherwal, Vivek Choudhury
      Pages 187-222

    5. Spiraling Effect of IS Outsourcing Contract Interpretations

      • Barbara L. Marcolin
      Pages 223-256

  6. Vendor View and Individual Level Perspective

    1. Front Matter

      Pages 379-379
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    2. Vendor Strategies in the German Market for Information Technology and Business Process Outsourcing

      • Alexander Georgius, Armin Heinzl, Jens Dibbern
      Pages 381-402
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Keywords

About this book

Four years have been passed away since the first edition of this book has been published. While certain key issues on IS sourcing like determinants and application service provision have become more mature from an academic and industry perspective, additional topics have arisen on the horizon. In particular, offshoring and business process outsourcing have led to numerous insightful publications which offer a valuable and indispensable holistic sourcing persp- tive. Thus, the second edition of our outsourcing book deals with enduring themes, new perspectives, and global challenges. In addition to classical themes like Sourcing Determinants (Part I), Relationship Aspects (Part II), and Experiences (Part III), we felt it worthwhile to add three new parts. They cover information systems outsourcing from a Vendor and Individual Perspective (Part IV), Application Service Providing (Part V) as well as Offshoring and Global Outsoucing (Part VI). Again we have thoughtfully tried to arrange a compilation of contemporary outsourcing research as a primer and a platform for scientific discourse. In contrast to the first edition, this book is not the outcome of an International Conference, but rather an update of important and relevant perspectives. Since the Third International Conference on Outsourcing of Information Services will take place 2007 in Heidelberg, Germany, it may be considered as an epilogue for further interactions and discussions.

Bibliographic Information

  • Book Title: Information Systems Outsourcing

  • Book Subtitle: Enduring Themes, New Perspectives and Global Challenges

  • Editors: Rudy Hirschheim, Armin Heinzl, Jens Dibbern

  • DOI: https://doi.org/10.1007/978-3-540-34877-1

  • Publisher: Springer Berlin, Heidelberg

  • eBook Packages: Business and Economics, Business and Management (R0)

  • Copyright Information: Springer-Verlag Berlin Heidelberg 2006

  • eBook ISBN: 978-3-540-34877-1Published: 13 June 2007

  • Edition Number: 2

  • Number of Pages: X, 704

  • Number of Illustrations: 55 b/w illustrations

  • Topics: IT in Business, Management, Organization

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