The Tourism and Leisure Experience: Consumer and Managerial Perspectives

Published by Channel View Publications 2010

The Tourism and Leisure Experience

Consumer and Managerial Perspectives

Edited by: Michael Morgan , Peter Lugosi and J.R. Brent Ritchie

Volume 44 in the series Aspects of Tourism

https://doi.org/10.21832/9781845411503

Overview
Contents

About this book

This book brings together established and emerging international scholars to provide systematic reviews and illustrative cases drawn from tourism, leisure, hospitality, sport and event contexts. It offers a useful framework for focusing the goals and methodologies of future research efforts and for implementing the results of these efforts.

Author / Editor information

Morgan Michael :

Michael Morgan is Senior Lecturer at Bournemouth University and leader of the MA European Tourism Management programme delivered by a consortium of European universities. He has written and contributed to several books on Leisure and Tourism Marketing, including the latest edition (2009) of Marketing in Travel and Tourism with Victor Middleton and Alan Fyall. His current research activities into the experience of tourism have included the editing of special editions of the International Journal of Tourism Research and the Journal of Foodservice.Lugosi Peter :

Peter Lugosi is Senior Lecturer at Bournemouth University. He has researched and published on a wide range of subjects including research ethics, hospitable spaces, consumer participation, hospitality and urban regeneration, entrepreneurship and organisational culture. His work appears in a number of journals including Qualitative Inquiry, Space and Culture, The Service Industries Journal and Urban Studies.Ritchie J.R. Brent :

J. R. Brent Ritchie holds the Professorship in Tourism Management at the Haskayne School of Business, University of Calgary, and serves as Chair of the University of Calgary's World Tourism Education & Research Centre.

Michael Morgan is Senior Lecturer at Bournemouth University and leader of the MA European Tourism Management programme delivered by a consortium of European universities. He has written and contributed to several books on Leisure and Tourism Marketing, including the latest edition (2009) of Marketing in Travel and Tourism with Victor Middleton and Alan Fyall. His current research activities into the experience of tourism have included the editing of special editions of the International Journal of Tourism Research and the Journal of Foodservice.

Peter Lugosi is Senior Lecturer at Bournemouth University. He has researched and published on a wide range of subjects including research ethics, hospitable spaces, consumer participation, hospitality and urban regeneration, entrepreneurship and organisational culture. His work appears in a number of journals including Qualitative Inquiry, Space and Culture, The Service Industries Journal and Urban Studies.

J. R. Brent Ritchie holds the Professorship in Tourism Management at the Haskayne School of Business, University of Calgary, and serves as Chair of the University of Calgary's World Tourism Education & Research Centre.

Reviews

Kay Dimmock, Southern Cross University, Australia in Annals of Leisure Research, 15:1 (2012), 110-111:

The Tourism and Leisure Experience: Consumer and Managerial Perspectives makes an original contribution in the use of research philosophies which link existing literature with management and practical opportunities. The book will be useful for undergraduate students with an interest in research methodologies, postgraduate students and researchers in the range of methods and perspectives given consideration. The work extends understanding of research into experience encounters and provides a concise overview of developments in the field using a range of leisure and tourism examples.

Catheryn Khoo-Lattimore, School of Hospitality, Tourism, and Culinary Arts, Taylor University, Malaysia in Annals of Tourism Research, Vol. 38, No. 3, pp. 1206–1208, 2011:

This book is arguably by far the most comprehensive compilation of qualitative methods in tourism research.It is a thoroughly enjoyable book and is highly recommended.

This book both represents an advance on Ryan's 'The Tourist Experience' and a response to Pine Jr and Gilmore's 'The Experience Economy' by offering both conceptual and empirical arguments about the central role of visitor experiences in tourism. This is done within a framework of differing research paradigms and managerial implications, but also it raises questions about our understandings of what will constitute tourism in the 21st century. To my mind tourism increasingly needs to be understood within new measures of mobility, migrant workers (professional and non-professional) and urban planning that brings together IT, recreation, leisure and new work patterns as well as conventional interpretations of tourism together in a new hybridity. This collection of papers helps us toward better understanding a new habitus of tourism.

A comprehensive exploration of the tourist experience, this book breaks new ground in conceptualising the topic. It proposes new and thoughtful research agendas and, through insightful case studies, reveals responses to the challenges of managing the tourist experience in a variety of contexts. An inspiring and essential read for those seeking a contemporary perspective on the subject.

Topics

Frontmatter Publicly Available Download PDF	i
Contents Publicly Available Download PDF	v
Contributors Publicly Available Download PDF	vii
Preface Publicly Available Download PDF	xiii
Introduction Michael Morgan, Peter Lugosi and J.R. Brent Ritchie Publicly Available Download PDF	xv
Part 1: Understanding the Consumer Experience in Tourism and Leisure: Concepts and Issues
Chapter 1. The Dimensions of the Tourist Experience Sarah Quinlan Cutler and Barbara A. Carmichael Requires Authentication Unlicensed Licensed Download PDF	3
Chapter 2. Searching for Escape, Authenticity and Identity: Experiences of ‘Lifestyle Travellers’ Scott Cohen Requires Authentication Unlicensed Licensed Download PDF	27
Chapter 3. The Shaping of Tourist Experience: The Importance of Stories and Themes Gianna Moscardo Requires Authentication Unlicensed Licensed Download PDF	43
Chapter 4. The Role and Meaning of Place in Cultural Festival Visitor Experiences Kelley A. McClinchey and Barbara A. Carmichael Requires Authentication Unlicensed Licensed Download PDF	59
Part 2: Researching the Experience
Chapter 5. Research Processes for Evaluating Quality Experiences: Reflections from the ‘Experiences’ Field(s) Gayle Jennings Requires Authentication Unlicensed Licensed Download PDF	81
Chapter 6. Researching Visual Culture: Approaches for the Understanding of Tourism and Leisure Experiences Ian Gilhespy and David Harris Requires Authentication Unlicensed Licensed Download PDF	99
Chapter 7. ‘Been There, Done That’: Embracing our Post-trip Experiential Recollections through the Social Construction and Subjective Consumption of Personal Narratives Richard Keith Wright Requires Authentication Unlicensed Licensed Download PDF	117
Chapter 8. Capturing Sensory Experiences Through Semi-Structured Elicitation Questions Ulrike Gretzel and Daniel R. Fesenmaier Requires Authentication Unlicensed Licensed Download PDF	137
Part 3: Managing the Experience
Chapter 9. Delivering Quality Experiences for Sustainable Tourism Development: Harnessing a Sense of Place in Monmouthshire Claire Haven-Tang and Eleri Jones Requires Authentication Unlicensed Licensed Download PDF	163
Chapter 10. Theatre in Restaurants: Constructing the Experience Darryl Gibbs and Caroline Ritchie Requires Authentication Unlicensed Licensed Download PDF	182
Chapter 11. Tourism Memorabilia and the Tourism Experience Nicole Ferdinand and Nigel L. Williams Requires Authentication Unlicensed Licensed Download PDF	202
Chapter 12. The Experience Economy 10 Years On: Where Next for Experience Management? Michael Morgan Requires Authentication Unlicensed Licensed Download PDF	218
Index Requires Authentication Unlicensed Licensed Download PDF	231

(Deutsch)

Language: English
Publisher: Channel View Publications
Audience: College/higher education;
Pages
- Main content: 264
Keywords: tourist experience; experience management; consumer behaviour; tourist behaviour; consumer experience; visitor experience; experience economy

eBook

Published: September 1, 2010
ISBN: 9781845411503