Crisis and Disaster Management for Tourism

Brent W. Ritchie

Published by Channel View Publications 2009

Crisis and Disaster Management for Tourism

Brent W. Ritchie

Volume 38 in the series Aspects of Tourism

https://doi.org/10.21832/9781845411077

Overview
Contents

About this book

This book provides a strategic approach to understanding the nature of tourism crises and disasters highlighting the need for integrated crisis and disaster planning, response and long term recovery strategies. It will be essential reading for tourism academics as well as tourism managers and officials involved in tourism management and marketing.

Author / Editor information

Ritchie Brent W. :

Dr Ritchie is a Senior Lecturer in the School of Tourism at the University of Queensland, Australia. His research interests have focused on city and capital tourism, visitor behaviour and tourism marketing. He has also published extensively in the area of tourism crisis and disaster planning, management and recovery, in journals such as Tourism Management, the Journal of Travel and Tourism Marketing and Current Issues in Tourism. He is also co-editor of the Journal of Hospitality and Tourism Management and on the editorial board of four tourism journals including Tourism Recreation Research.

Reviews

This book is a timely analysis of crisis in a time of global crisis. Brent Ritchie has produced an extensively referenced penetrating analysis offering new insights into the management of crisis in the tourism industry. This book is a must for researchers and students engaged in crisis research.

Lucid, comprehensive and well-illustrated this book raises the bar in studies of disasters and crises in tourism. Richly informed with cases from around the globe and dealing with timely and topical issues, it should become a standard reference for policy-makers and practitioners, not to mention students as the tourism managers of tomorrow.

Topics

Frontmatter Publicly Available Download PDF	i
Contents Publicly Available Download PDF	v
Preface and Acknowledgements Publicly Available Download PDF	ix
Part 1: Setting the Context for Tourism Crisis and Disaster Management
1. Introduction to Tourism Crisis and Disaster Management Requires Authentication Unlicensed Licensed Download PDF	1
2. Classifying and Understanding Crises and Disasters Requires Authentication Unlicensed Licensed Download PDF	26
3. Strategic Crisis and Disaster Planning and Management Requires Authentication Unlicensed Licensed Download PDF	57
Part 2: Tourism Crisis and Disaster Prevention and Planning
4. Tourism Crisis Prevention and Disaster Mitigation Requires Authentication Unlicensed Licensed Download PDF	83
5. Tourism Disaster and Crisis Preparedness and Planning Requires Authentication Unlicensed Licensed Download PDF	113
Part 3: Tourism Crisis and Disaster Response, Implementation and Management
6. Coordination, Control and Resource Allocation Requires Authentication Unlicensed Licensed Download PDF	145
7. Crisis and Disaster Communication and Recovery Marketing Requires Authentication Unlicensed Licensed Download PDF	175
Part 4: Tourism Crisis and Disaster Recovery, Resolution and Feedback
8. Long-term Recovery and Resolution Requires Authentication Unlicensed Licensed Download PDF	209
9. Knowledge Management and Organisational Learning Requires Authentication Unlicensed Licensed Download PDF	226
10. Conclusion and Reflections on Tourism Crisis and Disaster Management Requires Authentication Unlicensed Licensed Download PDF	253
References Requires Authentication Unlicensed Licensed Download PDF	272
Index Requires Authentication Unlicensed Licensed Download PDF	292

(Deutsch)

Language: English
Publisher: Channel View Publications
Audience: College/higher education;
Pages
- Main content: 312
Keywords: crisis management; disaster management; global environmental change; security risks; tourism crisis and disaster planning; tourism policy; tourism strategies; tourism management; tourism planning; natural disasters; organisational crises; crisis research

eBook

Published: May 22, 2009
ISBN: 9781845411077