America's Healthcare Transformation: Strategies and Innovations

Published by Rutgers University Press 2016

America's Healthcare Transformation

Strategies and Innovations

Edited by: Robert A. Phillips
With contributions by: Susan A. Abookire , David W. Bates , Sarah Slight , Mark R. Chassin , Erin S. DuPree , Alberta T. Pedroja , William S. Weintraub , Sandra A. Weiss , Kasaiah Makam , Arthur "Tim" Garson , Jason Gorevic , Tine Hansen-Turton , Kenneth Patric , Janet J. Teske , Arnold Milstein , Elizabeth Malcolm , Steven R. Steinhubl , Ju Young Kim , Alicia D.H. Monroe , Nana Ekua Coleman , Julia D. Andrieni , Mauro Ferrari , Hanh H. Hoang , Philip Greenland , Kunal N. Karmali , Gary S. Kaplan , Henry H. Ting , Kasey R. Boehmer , Victor M. Montori , Thomas W. Feeley , Nikhil G. Thaker , James L. Field , Thomas H. Lee , Deirde Mylod , Sharyl Wojciechowski , Amir Rubin and Marc L. Boom

https://doi.org/10.36019/9780813572246

Overview
Contents

About this book

A revolution in American medicine is in full swing, with the race from fee-for-service to fee-for-value at the front line in an epic battle that will transform healthcare delivery for decades to come. In America’s Healthcare Transformation, eminent physician leader Robert A. Phillips brings together key thought leaders and trail-blazing practitioners, who provide a wide-ranging exploration of the strategies, innovations, and paradigm shifts that are driving this healthcare transformation.

The contributors offer a panoramic look at the dramatic changes happening in the field of medicine, changes that put the patient at the heart of the process. Among other subjects, the essays evaluate innovative high quality and low cost care delivery solutions from around the United States and abroad, describe fundamental approaches to measuring the safety of care and the impact that guidelines have on improving quality of care and outcomes, and make a strong case that insurance reform will fundamentally and irreversibly drive delivery reform. In addition, America’s Healthcare Transformation reviews the role of health information technology in creating safer healthcare, provides a primer on the development of a culture of safety, and highlights ground-breaking new ways to train providers in patient safety and quality. Finally, the book looks at reports from Stanford Health Care and Houston Methodist which outline how successful behaviorally based strategies, anchored in values, can energize and empower employees to deliver a superior patient experience.

Drawing on the wisdom and vision of today’s leading healthcare innovators, America’s Healthcare Transformation provides a roadmap to the future of American healthcare. This book is essential reading for all health care providers, health care administrators, and health policy professionals, and it will be an invaluable resource in the effort to improve the practice of medicine and the delivery of healthcare in our communities and nation.

Author / Editor information

ROBERT A. PHILLIPS, MD, PhD is the Executive Vice President and Chief Medical Officer of Houston Methodist and President and CEO of the Houston Methodist Specialty Physician Group in Houston, Texas. He is also a Hypertension Section Editor of the Journal of the American College of Cardiology, and founding president of American Population Health Society.

Reviews

"America's Healthcare Transformation claims that we are in the midst of a fundamental transformation of the practice of medicine and the $3 trillion annual health care industry. Indeed, this claim is persuasively and seamlessly documented by the contents of the book describing 5 domains: patient safety and quality; health care delivery redesign; emerging paradigms in the practice of medicine; health care delivery reform; and the patient experience."

— Journal of Public Health Management and Practice

"Based on his own experience in leading effective change in one of America’s premier academic hospitals, Dr. Phillips has brought together leaders from many disciplines to provide guidance on steering medical institutions through the current turbulent changes in U.S. healthcare. By focusing on the key elements in the evolving transformation of healthcare – safety and quality; the redesign of healthcare delivery; new models of medical practice; methods of reimbursement; and the patient experience – the book provides a comprehensive overview of where we are, how we got here, and where we still need to go to assure that our healthcare system meets the needs of all patients with the highest quality and in the most compassionate, effective, and efficient manner. As such, it has much to offer a wide range of individuals, from the lay public and those interested in healthcare policy, to those charged with leading operational change in their own institutions on a daily basis.”

— Barry S. Coller, M.D., Physician in Chief and Vice President for Medical Affairs, The Rockefeller University

Topics

Frontmatter Publicly Available Download PDF	i
Contents Publicly Available Download PDF	v
Preface And Acknowledgments Publicly Available Download PDF	ix
Contributing Authors Publicly Available Download PDF	xiii
Part I. Patient Safety And Quality
1. Organizing Performance Management To Support High Reliability Healthcare Erin S. DuPree and Mark R. Chassin Requires Authentication Unlicensed Licensed Download PDF	3
2. Elimination Of Unintended Variation In Patient Care Gary S. Kaplan Requires Authentication Unlicensed Licensed Download PDF	17
3. Fundamental Approaches To Measuring And Improving Patient Safety David W. Bates and Sarah P. Slight Requires Authentication Unlicensed Licensed Download PDF	31
4. The Organizational Culture That Supports Patient Safety Alberta T. Pedroja Requires Authentication Unlicensed Licensed Download PDF	42
5. The Role Of Health Information Technology In Patient Safety David W. Bates and Sarah P. Slight Requires Authentication Unlicensed Licensed Download PDF	60
6. Training Physician Leaders In Patient Safety And Quality: Progress And Challenges Susan A. Abookire Requires Authentication Unlicensed Licensed Download PDF	72
7. Use Of Registries And Public Reporting To Improve Healthcare William S. Weintraub, Sandra A. Weiss and Kasaiah Makam Requires Authentication Unlicensed Licensed Download PDF	87
Part II. Healthcare Delivery Redesign
8. Achieving Higher Quality And Lower Costs Via Innovations In Healthcare Delivery Design Arnold Milstein and Elizabeth Malcolm Requires Authentication Unlicensed Licensed Download PDF	105
9. Population Health Management: The Lynchpin Of Emerging Healthcare Delivery Models Julia D. Andrieni Requires Authentication Unlicensed Licensed Download PDF	113
10. Healthcare Delivery Redesign: Team-Based Care Alicia D. H. Monroe and Nana E. Coleman Requires Authentication Unlicensed Licensed Download PDF	128
11. Medicine Unplugged: Can M-Health Transform Healthcare? Steven R. Steinhubl and Ju Young Kim Requires Authentication Unlicensed Licensed Download PDF	142
12. Telemedicine: Virtually Redefining The Delivery Of Care Jason Gorevic Requires Authentication Unlicensed Licensed Download PDF	163
13. Grand-Aides: Leveraging The Workforce For More Effective And Less Expensive Care Arthur Garson Jr. Requires Authentication Unlicensed Licensed Download PDF	178
14. Convenience Care And The Rise Of Retail Clinics Janet J. Teske, Kenneth W. Patric and Tine Hansen-Turton Requires Authentication Unlicensed Licensed Download PDF	197
Part III. Emerging Paradigms In The Practice Of Medicine
15. Using Guideline-Based Medicine To Improve Patient Care Philip Greenland and Kunal N. Karmali Requires Authentication Unlicensed Licensed Download PDF	217
16. Precision Medicine: Expanded And Translational Mauro Ferrari and Hanh H. Hoang Requires Authentication Unlicensed Licensed Download PDF	239
17. Evidence-Based Medicine And Shared Decision Making Henry H. Ting, Victor M. Montori and Kasey R. Boehmer Requires Authentication Unlicensed Licensed Download PDF	262
Part IV. Healthcare Reform And New Payment Methods
18. The Rise Of Consumerism And How Insurance Reform Will Drive Healthcare Delivery Reform James L. Field Requires Authentication Unlicensed Licensed Download PDF	281
19. Creating The Healthcare Transformation From Volume To Value Thomas W. Feeley and Nikhil G. Thaker Requires Authentication Unlicensed Licensed Download PDF	295
Part V. Patient Experience, Engagement, And Services
20. Innovations In Patient Experience Sharyl Wojciechowski, Thomas H. Lee and Deirdre Mylod Requires Authentication Unlicensed Licensed Download PDF	319
21. Behavioral Economics And Stanford Health Care’S C-I- CARE Patient Experience Amir Dan Rubin Requires Authentication Unlicensed Licensed Download PDF	336
22. Impact Of An Engaged Workforce On Patient Care: Our Culture Of I CARE Marc L. Boom Requires Authentication Unlicensed Licensed Download PDF	345
Index Requires Authentication Unlicensed Licensed Download PDF	355