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  • © 1992

Stammkunden-Management

Strategien zur Umsatzsteigerung

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Table of contents (7 chapters)

  1. Front Matter

    Pages 1-7
  2. Prolog

    1. Prolog

      • Wolf W. Lasko
      Pages 9-16
  3. Der Pfad der systematischen Orientierung

    1. Front Matter

      Pages 17-17
    2. Die Richtung

      • Wolf W. Lasko
      Pages 19-55
    3. Die Steuerung

      • Wolf W. Lasko
      Pages 57-82
  4. Der Pfad des Herzens

    1. Front Matter

      Pages 83-83
    2. Das Herz und seine Qualität

      • Wolf W. Lasko
      Pages 85-162
  5. Der Pfad des Handelns

    1. Front Matter

      Pages 163-163
    2. Die Maßnahmen

      • Wolf W. Lasko
      Pages 165-183
    3. Das Gespräch

      • Wolf W. Lasko
      Pages 185-271
  6. Epilog

    1. Epilog

      • Wolf W. Lasko
      Pages 273-277
  7. Back Matter

    Pages 279-291

Bibliographic Information

  • Book Title: Stammkunden-Management

  • Book Subtitle: Strategien zur Umsatzsteigerung

  • Authors: Wolf W. Lasko

  • DOI: https://doi.org/10.1007/978-3-322-86257-0

  • Publisher: Gabler Verlag Wiesbaden

  • eBook Packages: Springer Book Archive

  • Copyright Information: Betriebswirtschaftlicher Verlag Dr. Th. Gabler GmbH, Wiesbaden 1992

  • Softcover ISBN: 978-3-409-19617-8Published: 01 January 1992

  • eBook ISBN: 978-3-322-86257-0Published: 08 March 2013

  • Edition Number: 1

  • Number of Pages: 291

  • Topics: Business and Management, general

Buy it now

Buying options

eBook USD 44.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 59.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access