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Cisco

Integration of Innovation and Operation

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  • © 2023

Overview

Authors:
  1. Xiaoying Dong

    1. Guanghua School of Management, Peking University, Beijing, China

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  2. Yan Yu

    1. School of Information, Renmin University of China, Beijing, China

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  3. Jiali Zhou

    1. Department of Information Systems, Business Statistics and Operation Management, Hong Kong University of Science and Technology, Kowloon, Hong Kong

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  • Reveals a roadmap from innovation to operation in a global leading company

  • Develops a systematic framework for ambidextrous integrations of explorative and exploitative innovations

  • Illustrates the specific management practices from strategic leadership to operational management in Cisco

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Table of contents (10 chapters)

  1. Front Matter

    Pages i-xii
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  2. Integration of Innovation and Operation: The Way Multinational Companies Survive

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 1-32

  3. Strategic Leadership

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 33-49

  4. Enterprise Transformation and Change Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 51-86

  5. Innovation System

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 87-110

  6. M&A Strategy and Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 111-133

  7. Strategic Alliance and Partnership Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 135-144

  8. Build Highly Adaptable Corporate Culture

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 145-158

  9. Corporate Governance and Risk Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 159-174

  10. Informatization and Value Chain Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 175-195

  11. Collaborative Organization and Knowledge Management

    • Xiaoying Dong, Yan Yu, Jiali Zhou
    Pages 197-212

  12. Back Matter

    Pages 213-221
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Keywords

About this book

This book picks Cisco as an example to propose a framework of ambidextrous integration of innovation and operation, which is the key to the success of global companies along their evolutions, especially for those technology companies. The authors try to find how the company combines active innovation and efficient operation for its sustainable development. On the basis of comprehensive analysis of the strategic leadership, change management, innovation system, M&As, IT-enabled value chains, collaboration, etc., in Cisco, as well as the interviews with Cisco staff, this book shows that management practices shape the balance of internal-external resources for explorative-exploitative innovations. IT strategies and implementation enable efficient operations when innovations are identified and justified in the leading company. Managerial insights for sustainable competitiveness can be gained from Cisco practices in this book. The companion of the book, Huawei: From Catching up to Lead, telling another growth path of technology company in China by similar framework.

Authors and Affiliations

  • Guanghua School of Management, Peking University, Beijing, China

    Xiaoying Dong

  • School of Information, Renmin University of China, Beijing, China

    Yan Yu

  • Department of Information Systems, Business Statistics and Operation Management, Hong Kong University of Science and Technology, Kowloon, Hong Kong

    Jiali Zhou

About the authors

Xiaoying Dong is an associate professor at Guanghua School of Management, Peking University, and an academic director at the Case Center. She serves as the vice chairman of China Information Economics Association, the member of the Information and Communication Expert Committee of the Ministry of Industry and Information Technology, the member of the National Standards Technical Committee of Knowledge Management. She has in-depth research on the case of technology companies, published over 50 papers in both Chinese and English, and published six monographs.



Yan Yu is an associate professor in School of Information at Renmin University of China and serves a co-director of Innovation Space of the school. She received her Ph.D. in Information Systems from City University of Hong Kong and received her master's and bachelor's degrees from Peking University, China. Her research interests include enterprise knowledge management, service innovation, and organizational capability. She has published over 50 papers on international journals and conferences. She is the corresponding author of this book.


Zhou Jiali is a Ph.D. candidate in the Department of Information Systems, Business Statistics and Operation Management at Hong Kong University of Science and Technology. He received his master’s degree in Guanghua School of Management at Peking University. He had work experience in China Post Group and was rewarded as “Individual Excellence in Scientific and Technologic Innovation”. He has published papers in the INFORMS annual conferences.


Bibliographic Information

  • Book Title: Cisco

  • Book Subtitle: Integration of Innovation and Operation

  • Authors: Xiaoying Dong, Yan Yu, Jiali Zhou

  • DOI: https://doi.org/10.1007/978-981-19-7870-8

  • Publisher: Springer Singapore

  • eBook Packages: Business and Management, Business and Management (R0)

  • Copyright Information: Peking University Press 2023

  • Hardcover ISBN: 978-981-19-7869-2Published: 20 January 2023

  • Softcover ISBN: 978-981-19-7872-2Published: 20 January 2024

  • eBook ISBN: 978-981-19-7870-8Published: 19 January 2023

  • Edition Number: 1

  • Number of Pages: XII, 221

  • Number of Illustrations: 21 b/w illustrations

  • Topics: Entrepreneurship, Business Strategy/Leadership, IT in Business

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