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Research Regarding the Influence of Social Media on the Quality of Services in the Sharing Economy

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  • © 2023

Overview

Authors:
  1. Sonia Budz

    1. Bucharest, Romania

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Table of contents (5 chapters)

  1. Front Matter

    Pages i-xi
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  2. Introduction

    • Sonia Budz
    Pages 1-4

  3. Conceptual Elements in the Sharing Economy

    • Sonia Budz
    Pages 5-51

  4. The Influence of Social Media on the Quality of Services

    • Sonia Budz
    Pages 53-121

  5. Study of the Relationship between the Consumer—Social Media—Sharing Economy

    • Sonia Budz
    Pages 123-144

  6. Research Regarding the Connection between Social Media—Sharing Economy—Quality

    • Sonia Budz
    Pages 145-212

  7. Back Matter

    Pages 213-236
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Keywords

About this book

The paper coordinated by Prof. Dr. Bogdan Cristian Onete is a topical subject in the context of the present informational era. It suggests a distinct approach regarding social media and the peer-to-peer platforms from the perspective of the quality of services and collaborative consumption. The research of the paper includes a quantitative research regarding the implications of peer-to-peer platforms concerning the consumer, and a qualitative research with regards to social media and its degree of influence on the quality of services. This research presents many interesting findings regarding the consumer perception of quality of services in the context of the sharing economy. These findings are valuable for all parties working in the domain of the sharing economy or collaborative consumption.

Authors and Affiliations

  • Bucharest, Romania

    Sonia Budz

About the author

About the author 
Sonia Budz is a postdoctoral researcher at the Bucharest University of Economic Studies in Romania. The main fields of her research are: sharing economy, circular economy, green economy, collaborative consumption, the quality of services, products as services, consumer perception, the online environment, innovation, digitization, sustainability, spirituality and responsibility.

Bibliographic Information

  • Book Title: Research Regarding the Influence of Social Media on the Quality of Services in the Sharing Economy

  • Authors: Sonia Budz

  • Series Title: Sustainable Management, Wertschöpfung und Effizienz

  • DOI: https://doi.org/10.1007/978-3-658-42328-5

  • Publisher: Springer Gabler Wiesbaden

  • eBook Packages: Business and Economics (German Language)

  • Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Fachmedien Wiesbaden GmbH, part of Springer Nature 2023

  • Softcover ISBN: 978-3-658-42327-8Published: 22 August 2023

  • eBook ISBN: 978-3-658-42328-5Published: 21 August 2023

  • Series ISSN: 2523-8620

  • Series E-ISSN: 2523-8639

  • Edition Number: 1

  • Number of Pages: XI, 236

  • Number of Illustrations: 46 b/w illustrations

  • Topics: Business and Management, general, Trade, e-Commerce/e-business

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